Privacy Policy

CloudAspire Academy ("we", "our", "us") is committed to protecting the personal information you share with us. This Privacy Policy applies to all data collected through our website at cloudaspire.in, our student registration portal, and any communications you initiate with us.

By registering or using our services, you consent to the collection and use of your information as described in this policy.

We collect the following categories of information during registration and use of our services:

Your data is used exclusively for the following legitimate purposes:

• Processing your registration and managing your student account.
• Sending batch schedules, session links, and course updates via WhatsApp or email.
• Personalizing your learning path based on your stated preferences.
• Issuing your completion certificate at the end of the program.
• Responding to support queries or complaints.
• Improving the quality of our courses and platform based on aggregated usage data.

All personal data is stored on secure servers located within India. We implement industry-standard security measures including:

• Password hashing using bcrypt — we never store plain-text passwords.
• HTTPS/TLS encryption for all data transmitted to and from our platform.
• Restricted database access — only authorized personnel can view student records.
• Regular security audits and vulnerability assessments.

While we take every precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

CloudAspire Academy does not sell, rent, or trade your personal information to any third party. We may share limited data only in the following circumstances:

• Service Providers: Trusted tools we use to operate our platform (e.g., hosting providers, email delivery). These parties are contractually bound to protect your data.
• Legal Obligations: If required to comply with a court order, legal process, or government authority.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred with advance notice to you.

WhatsApp communications are processed via Meta's platform and are subject to their own privacy policy.

Our website uses minimal cookies to enhance your browsing experience. These include:

• Session cookies: Required for login and form submission functionality.
• Analytics cookies: Anonymized data used to understand how visitors use our site (e.g., page views, bounce rate).

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

As a user of CloudAspire Academy, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Correction: Request that inaccurate or outdated information be corrected.
• Right to Deletion: Request removal of your personal data ("right to be forgotten"), subject to legal retention requirements.
• Right to Withdraw Consent: Opt out of non-essential communications at any time.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Student registration records are retained for up to 3 years after program completion for certificate verification purposes.
• Communication logs (WhatsApp/email) may be retained for up to 12 months.
• Technical and usage data is typically deleted within 90 days.

After the retention period, data is securely deleted or anonymized.

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do:

• The "Last Updated" date at the top of this page will be revised.
• For significant changes, we will notify enrolled students via WhatsApp or email.

We encourage you to review this policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.